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05-24-2014 04:55 PM
Hello, I have an 8470p with dedicated graphics. I've reinstalled windows and the drivers multople times and I've reflashed the BIOS a few times as well, and I cannot for the life of me figure out why the laptop only detects the AMD GPU. It's supposed to be able to switch between both the AMD card and the Intel one, no? Is there any known fix for this?
05-26-2014 12:12 PM
There is a setting for switchable graphics. That should enable and disable the discrete graphics.
If it is already enabled, check if device manager shows both adapters under Display Adapters category.
06-09-2014 07:54 PM
Make sure your computer came with the switchable graphics feature first.
Download the latest driver and software for both graphics.
In order to successfully get this done right I had uninstall both first, before installing the updated versions. Don't worry, the computer will switch to the VGA mode and be able still have a screen to view.
Now here is the kicker, but one driver and software has prevalence over the other and I forget which (I apologize forgetting which one). So you might have to do this a second time if the first time fails. So uninstall both software first (Via Control Panel), then install one and then the other, if that don't work, uninstall (both) again and try the reverse order.
I hope this helps
09-01-2014 03:59 PM
I have dedicated graphics but have no idea whether the machine also has default graphics circuitry. How does one make sure the computer came with the switchable graphics feature? And if it did, how do you switch?
01-04-2016 01:27 PM
I am presuming that the laptop does have dual graphics as it has a AMD GPU. My processor is Intel i7 and to my knowledge the i7 processors come with in built Intel hd graphics.
At the moment all I can see in device manager under display drivers is the driver for the AMD GPU. I have tried installing the Intel graphics driver showing in the hp drivers page but I immediately see an error message saying that the system doesn't meet the requirements.
09-24-2017 02:16 PM
I have an old laptop (Elitebook 2540p), not the fastest but it does the job for what i want it to do.
Now recently I upgraded my OS for windows 8.1 to window 10, I did a fresh install and not an upgrade.
I now have the problem whenever I goto 'Sleep' mode the laptop at first looks it enters sleep mode correctly and turns off the display however the power lights are still on and blinking for a further 30 seconds then the charging light will flash for about 10 seconds and then go off with the power light just pulsating on & off, after about 5 seconds of this it automatically powers back on. It goes through the process of booting up and when it gets to the OS I find that the USB ports are not powered on.
I have installed all drivers.
Do you know whats going on and a solution to this problem?