2) If your computer is with warranty period expired, you will need to replace the faulty HDD - buy it on your own. There are variety of options - vendors you can choose from. You can get it online or from PC retail store, or from HP parts store http://partsurfer.hp.com/
You can also consider installing SSD instead of HDD - this is strongly recommended as SSDs are way faster, more repliable and lighter. More info on SSDs:
You need HDD with the very same size as the current one or bigger (small will not work) - e.g. if your current HDD is with 500 GB capacity, your new HDD/SDD must also be 500 GB or with bigger capacity.
How to replace the faulty HDD with new HDD or new SSD: please, find info and instruction in your computer's manual or watch YouTube videos examples for your HP model.
If you do not want to do this on your own, please bring the computer (or ship it) to HP Authorized Service Center where the technicians will do this for you. If you are not sure where such a center is located, check these or contact HP for assistance in finding the nearest one for you:
3) Last part - once you replace the faulty component - you will need to reinstall back your operating system - Windows or another. So,
3.1 ) IF your computer originally came with Windows preinstalled by HP (a.k.a. OEM Windows), then you need to use HP recovery media - DVDs or USB pen drive you have previously created or recovery media purchased from HP. Some general info >> http://support.hp.com/us-en/document/c00006110
If there is no recovery media at HP, you can try to contact these 3rd parties
3.2) IF your computer did not originally come with Windows preinstalled but you later installed operating system on your own, you need to use the OS / Windows installation media and install Windows on your own.
Please, let me know how it goes and do post back if you need assistance. Looking forward to your feeback/reply.
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