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Nilsafer Student
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A blue screen appears with these messages: NTFS and FAT file system and dice You Have to restart,

HP TPN 1119
Microsoft Windows 10 (32-bit)

Hello;
 
My laptop has these faults:
 
1) A blue screen appears with these messages: NTFS and FAT file system and dice You Have to restart, and automatically restarts Blue Screen reappears with Himself Mensaje.Y restarts and restarts ...
 

 
Can you help please Problem solving this?
 
Nilsa Fernandez

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Dean Dean
Dean
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A blue screen appears with these messages: NTFS and FAT file system and dice You Have to restart,

Hello,

 

Thank you for posting in the HP Support forum. Welcome !

 

I'm sorry about your issue and I'll try to help. I'm afraid there is no such a Blue Screen (BSOD) message "NTFS and FAT file system and dice " - it's something different. It would be nice if you could elaborate it.

 

Blue Screen of Death (BSOD) is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely).

 

In order to troubleshoot, I would need some specific information.

 

You can test your hardware using the UEFI hardware test.

Please, turn off your computer. Start it again by using the power-on button and

as soon as you do it, keep hitting the Esc button (like tap-tap-tap) - you will enter HP startup menu similar to this one:

 

 

Choose/Press F2 and follow the on-screen instructions to perform System test >>> QUICK test. More information can be found here

>> http://support.hp.com/us-en/document/c03467259

>> http://support.hp.com/us-en/document/c03467259#AbT1

 

It should check these components:

    Battery check
    Processor check
    System board check
    Hard drive SMART check
    Hard drive short DST check
    Memory quick check

 

Let me know the results of the test.

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Dean Dean
Dean
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A blue screen appears with these messages: NTFS and FAT file system and dice You Have to restart,

If the hardware tests pass, it would be software issue.

 

Did you perform any recent change on your PC - any updates/upgrades ?

 

Can you try with System Restore to restore back to earlier point. Details :

>> http://support.hp.com/us-en/document/c03327545

>> http://support.hp.com/us-en/document/c03327545#AbT5

**** Don't hesitate to hit the THUMB-UP+ button below to say THANKS or show appreciation
**** Mark this post as an ACCEPTED SOLUTION if it helps **** Thanks !

I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** I work in IT and cyber security
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