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02-25-2017 01:45 AM
My computer does not charge in AC power. I pulled out battery and try to open directly connected to AC power. The charge white light blinks three times and does not open. In the battery the pc can open. As far as I can see that there is no damage at the cables. I did AC power diagnostic test (with battery and connected AC power), however, it cannot see the AC power.
I really glad to learn the solution of this problem,
02-25-2017 02:45 AM
That possibly indicates AC adapter is gone bad.
Please buy a new HP genuine part and try.
If you could provide me with full model name, product number of your laptop, I could help find one.
02-26-2017 01:05 AM
Thanks for everything,
02-27-2017 06:21 AM
In that case it may be board/power connector issue.
You may need to send both notebook with AC adapter for service to identify where the fault is.