I AM FED UP WITH SEEING HP REFUSING TO ACKNOWLEDGE THAT THE NVIDIA CHIPSET GPU'S BURN OUT AND FRY THE MOTHERBOARDS ON AMD AND INTEL BASED NOTEBOOKS. I AM CURRENTLY SEEKING ADVICE ON THIS MATTER AS I HAVE A PAVILION DV2000 (DV2224EA) NOTEBOOK THAT AT STARTUP MAKES ONE LONG BEEP AND 2 SHORTER BEEPS INDICATING A FRIED GPU AND MOTHERBOARD.
HP CLEARLY ADMIT ON SOME MODELS THIS IS A KNOWN PROBLEM AND THEY CALL BACK AND REPLACE SOME MODELS FOR FREE BUT THEY DONT FOR INTEL MODELS.
WE ALL NEED TO STAND UP AND FIGHT THIS BECAUSE UNLESS WE GET EVERYONE SUFFERING TO LOG THIS HP WILL REFUSE TO DO ANYTHING ABOUT IT AT ALL.
THERES WORDS TO ME WERE, WE HAVENT HAD THE NUMBERS SUFFICIANT TO PROVIDE YOU WITH SUPPORT CLAIMS WISE.
ITS TIME PEOPLE, MAKE YOURSELVES HEARD, THEY CANNOT ADMIT FAULT ON SOME AND NOT ON OTHERS WITH THE SAME CHIPSET
In the last 2 months I have had to replace 2 x DV6000 series main boards and one DV2000 series main board because of this problem. Not got the model numbers for the DV6000's but the DV2000 is model number DV2175ea.
Seeing as HP US have offered a Limited Warranty Service Enhancement to address the issue, then it's about time they admitted that it is a widespread problem affecting a considerable amount of users and offered global warranty repair for this problem.
After 15 years of singing their praises and recommending their products, rest assured i wont be doing it again after being on the receiving end of this saga.
Since Daniel is referring to nVidia chipset laptops not under the enhanced/extended warranty, what would suit Daniel's purpose and join others together the most would be if only those who have a laptop that is not covered under the extended warranty posted about the specific, full model # of theirs. Otherwise, we already have topics about the laptops covered under the extended warranty.
If anyone else has a stuck caps lock key, maybe we can track down that problem too.