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This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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karetsaka
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Message 1 of 4
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Flag Post

Acceleratormeterst.exe error and VCRuntime140.dll missing

‎05-28-2017 11:53 PM

HP Recommended
Product: HP Probook 450G3
Operating System: Microsoft Windows 10 (64-bit)

Gents

 

I have these two messages following windows 10 recent update:

 Acceleratormeterst.exe error and VCRuntime140.dll missing.

 

Could you help please?

 

Thanks

 

Carre-tsaka

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3 REPLIES 3
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banhien
Level 19
Level 19
85,657 85,544 10,864 23,269
Message 2 of 4
Flag Post

‎05-29-2017 02:05 AM

HP Recommended

Hi,

Welcome to HP Support Forum. Please try

(a) Uninstall HP 3D DriveGuard from Device Manager,
(b) Reboot your machine,
(c) Download and install
 
    http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

(d) Restart your machine.

Regards.

BH
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karetsaka
Author
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Message 3 of 4
Flag Post

‎05-29-2017 06:15 AM

HP Recommended

Hi Banhien (Provost)

 

Thanks for your reply. There is no HP 3D DriveGuard in the Device Manager. So I could not uninstall it.

 

Carre-tsaka

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Paul_Tikkanen
Level 20
Level 20
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Message 4 of 4
Flag Post

‎05-29-2017 07:34 AM

HP Recommended

Hi, @karetsaka :

 

You uninstall the current 3D driveguard software as follows...

 

Open the Windows Control Panel, open Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

After the uninstall is completed, restart the notebook, install the driver that Banhien posted, and restart the notebook again.

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