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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Acceleratormeterst.exe error and VCRuntime140.dll missing

HP Recommended
HP Probook 450G3
Microsoft Windows 10 (64-bit)

Gents

 

I have these two messages following windows 10 recent update:

 Acceleratormeterst.exe error and VCRuntime140.dll missing.

 

Could you help please?

 

Thanks

 

Carre-tsaka

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HP Recommended

Hi,

Welcome to HP Support Forum. Please try

(a) Uninstall HP 3D DriveGuard from Device Manager,
(b) Reboot your machine,
(c) Download and install
 
    http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

(d) Restart your machine.

Regards.

BH
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Hi Banhien (Provost)

 

Thanks for your reply. There is no HP 3D DriveGuard in the Device Manager. So I could not uninstall it.

 

Carre-tsaka

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HP Recommended

Hi, @karetsaka :

 

You uninstall the current 3D driveguard software as follows...

 

Open the Windows Control Panel, open Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

After the uninstall is completed, restart the notebook, install the driver that Banhien posted, and restart the notebook again.

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