• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-29-2016 11:40 AM

HP Recommended

Hello,

 

Try to use an external one temporary to make your life and experience easier.

 

It's either a hardware button (if your model has such), missing hardware or misconfigured hardware. I don't think its defective hardware as it must have worked fine before the OS issue.

 

Please, carefully review these videos and articles and follow all the steps explained there (or those applicable for your case).

 

>> https://www.youtube.com/watch?v=FZVSnQEHavA   (Troubleshooting touchpad issues in notebooks - Win 10)

 

>> http://www.computerhope.com/issues/ch001497.htm  (touchpad issues)

 

>> http://support.hp.com/us-en/document/c03523373  (Troubleshooting touchpad issues in notebooks - artcile Win 😎

 

 

Hope this helps.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎03-23-2018 09:13 PM

HP Recommended
This exact same thing happened to me!! I'm in the middle of my System Quick test. Thanks 😄
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.