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Laura19 Student
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Admin User Disappeared

Pavilion dv7-6135dx
Microsoft Windows 10 (64-bit)

My admin user disappeared from my log on screen, so I can't access any files under the user.  I've tried restarting laptop and shutting down laptop and still bringing up other user log on with letting me swap users to my admin. Any suggestions on how to get admin user back. 

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Retired
Retired
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Admin User Disappeared

Hi ,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the admin login. I will be glad to help you.

 

Please look at these Microsoft post.

Missing user account/ profile at login

Missing User Account After Windows 10 Upgrade

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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