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Honor Student
Posts: 4
Member Since: ‎12-12-2016
Message 1 of 8 (112 Views)

Administrator Password incorrect System disabled

Product Name: HP Pavilion touchSmart
Operating System: Microsoft Windows 10 (64-bit)

Administrator Password is unknown.  I do have a password set up for unlocking the system at startup, but it doesn't work for this.  After 3 times, I get a message "System Disabled" and a code.  I've done this a few times and it's a different code each time.  What can I do?

0 Kudos
Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 2 of 8 (102 Views)

Re: Administrator Password incorrect System disabled

Hello,

 

 

Reply to this post with an error code or the halt code, so I can reset the password for you

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Honor Student
Posts: 4
Member Since: ‎12-12-2016
Message 3 of 8 (96 Views)

Re: Administrator Password incorrect System disabled

 

 

ABF559FD

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 4 of 8 (93 Views)

Re: Administrator Password incorrect System disabled

Please try this : 85133360

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Honor Student
Posts: 4
Member Since: ‎12-12-2016
Message 5 of 8 (91 Views)

Re: Administrator Password incorrect System disabled

 

 

DIdn't work.

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 6 of 8 (87 Views)

Re: Administrator Password incorrect System disabled

Hello Rhonda3,

 

Well in this case Unfortunately there are no code generators for "HEX" codes. I strongly recommend you to Contact HP Technical Support over the Phone for further assistance to escalate your service request without any delay

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

 

Thank You,

GBL84

I am not an HP Employee 

Honor Student
Posts: 4
Member Since: ‎12-12-2016
Message 7 of 8 (81 Views)

Re: Administrator Password incorrect System disabled

 

 

Thank you!

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 8 of 8 (72 Views)

Re: Administrator Password incorrect System disabled

 

 

 

 

 

All the Best !!   Thanks for being a member!

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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