Administrator account is not working

[sabrina_baker18]

I have had my laptop about a year. Then one day, when trying to log on, I typed in my administrator account password and tried to log on and when I did it took me to a temportary account. All of my pictures and music are gone and when I try to make changes it says that I can't because it is a temporary account. How do I get my old account back?

[Riddle_Decipher]

@sabrina_baker18

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

I understand you want to know if there is a screen calibration that can make your screen look better than the other monitor's you have,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

Have you attempted any steps on your own before posting on the HP Forums?

Which Operating System do you use on your computer?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,