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    Fix Windows 10 Update Issues

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    Fix Windows 10 Update Issues

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An Unexpected Error Has Occurred

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I am the owner of an HP Chromebook and I have recently had to go into recovery mode and several times I have used a 16GB USB stick as my recovery media and everytime after verifying my media it says, "An unexpected error has occurred. Please refer to google.com/chromeos/recovery for trouble shooting issues." Please help.

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Hello, and Welcome to the HP Support Community!

 

My HP ChromeBook 11 has an option called "PowerWash".  It wipes the tablet clean, then reloads the OS.

 

All your data saved in the cloud returns.

 

Have you tried this?

 

WyreNut

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