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‎11-05-2015 10:06 AM - edited ‎11-05-2015 10:07 AM

HP Recommended
Product: HP Pavilion G Series
Operating System: Microsoft Windows 8.1 (64-bit)

Help!!! Recently I just upgrade my HP Laptop Pavilion G series from Windows 7 to Windows 8.1. I encountered an issue where sound would just play from my speakers instead of my headphones when plugged in. Now I accidentally plugged in my headphones into the microphone jack and no sound would even play through my speakers. It also shows that the Audio Input and Output is missing from my Device Manager.
Here is the screenshot

 

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4 REPLIES 4

‎11-05-2015 10:10 AM - last edited on ‎04-21-2016 10:01 AM by HP Administrator

HP Recommended

Hi,

 

What is your "HP Pavilion G Series" ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

 

Regards.

BH
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‎11-05-2015 10:21 AM

HP Recommended

Hi, 

 

Product: QG505PA#UUF

Model: g4-1205TX

‎11-05-2015 10:31 AM

HP Recommended

Product: QG505PA#UUF

Model: g4-1205TX

‎11-05-2015 11:03 AM

HP Recommended

Hi,

 

Please try IDT High-Definition (HD) Audio Driver for Windows 8:

 

   http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59154.exe

 

Source:  http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g4-Notebook-PC-series/5145700/model/5167...

 

Regards.

 

  

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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