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Aboammar Tutor
Tutor
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Message 1 of 2
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HP Recommended

BD Optical Drive Dose Not Work!

HP ZBook 15
Microsoft Windows 10 (64-bit)

Hi everyone,

 

My BluRay optical drive stopped recognizing any disk I insert!  It treats any disk as like there is no disk is inserted!!

 

What is going on, and how to solve this problem?

 

Looking forward for any help .. Thanks

 

Regards,

Yasser

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Regents Professor Regents Professor
Regents Professor
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Message 2 of 2
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HP Recommended

BD Optical Drive Dose Not Work!

In all likelihood the drive has failed and needs to be replaced.

If your machine is in warranty you need to contact HP support so you can get a new drive.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .
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