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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-05-2015 08:46 AM

HP Recommended
Product: HP ProBook 4430s
Operating System: Windows 8.1

Hi Sirs

 

I have 2 HP ProBook 4430s.

 

No 1  Product XU013UT#ABA

 

When I try to upgrade it asks for a BIOS Adminsistrator Password we do not have that pasword?

 

No 2 (still not up working)

 Product XB140AV

 

Will the solution for NO1 work for No2?

 

Thank you in advance for your time

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2015 08:52 AM

HP Recommended

HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models in fact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

Please have a look at this link. 

http://forums.mydigitallife.info/threads/49497-HP-​​Probook-Elitebook-BIOS-Password-Reset-Utility

 

 

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

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2 REPLIES 2

‎01-05-2015 08:52 AM

HP Recommended

HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models in fact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

Please have a look at this link. 

http://forums.mydigitallife.info/threads/49497-HP-​​Probook-Elitebook-BIOS-Password-Reset-Utility

 

 

Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎01-05-2015 08:54 AM

HP Recommended

It is unfortunate that someone put a BIOS admin password on the notebooks and did not make it available to the actual IT system admin.

 

The PRoBook 4430s is an Enterprise class product, and as such has quite stringent security.

 

In order to clear the password you will either need to arrange for  HP, an HP partner or an alternative method to service the notebooks.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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