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11-08-2012 08:00 PM
Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver & BIOS.If BIOS is same version, skip it for now.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop,enter BIOS setup by tapping holding F10 key as it restarts.Once into BIOS reset to Default settings (usually F9 key, check bottom of screen)Save & Exit. After Windows loads, install IDT audio using the downloaded file.
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08-02-2013 03:22 PM
This is an English based board, if possible could you please respond in English so we can help you.
Please respond back at your earliest convenience.
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