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nyamburam
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BIOS reverted to f.0

HP Recommended
HP Envy sleekbook
Microsoft Windows 10 (64-bit)

My laptop has been overheating so I decided to upgrade the bios from f.05 to the latest version. When I did this the laptop had to recover the bios and returned it to factory settings. I was wondering if I should try and install the newer version or if I should just keep this version. The laptop still overheats. 

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MKazi
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@nyamburam

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP Envy sleekbook. I read that the laptop overheats. You tried to update the BIOS and the laptop had to recover the bios and returned it to factory settings. I appreciate the steps you have performed and have certainly done a good job.

 

It is indeed a good idea to update the BIOS when the laptop overheats. However, there are other things too that we can perform to fix the overheating issue.

 

To provide an accurate resolution, I need a few more details: 

  • Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
  • Are you using the original Windows operating system that was shipped with the laptop or have changed/upgraded it?
  • Does the laptop give an error or does it shutdown after overheating?

Meanwhile, I did some research and recommend you to perform the following steps:

  • Power off the laptop.
  • Remove the battery out. If the battery is integrated the leave the battery inside.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.
  • Power ON the laptop.

Please perform the steps as described in detail from this link to prevent overheating issues.

 

I sincerely hope this fixes the issue. Let me know how it goes. Cheers! 🙂

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