My laptop has been overheating so I decided to upgrade the bios from f.05 to the latest version. When I did this the laptop had to recover the bios and returned it to factory settings. I was wondering if I should try and install the newer version or if I should just keep this version. The laptop still overheats.
Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.
I understand that you have an HP Envy sleekbook. I read that the laptop overheats. You tried to update the BIOS and the laptop had to recover the bios and returned it to factory settings. I appreciate the steps you have performed and have certainly done a good job.
It is indeed a good idea to update the BIOS when the laptop overheats. However, there are other things too that we can perform to fix the overheating issue.
To provide an accurate resolution, I need a few more details:
Please let me know the exact product model no. This link will help you to find the model no: http://hp.care/2bygf7l
Are you using the original Windows operating system that was shipped with the laptop or have changed/upgraded it?
Does the laptop give an error or does it shutdown after overheating?
Meanwhile, I did some research and recommend you to perform the following steps:
Power off the laptop.
Remove the battery out. If the battery is integrated the leave the battery inside.
Disconnected AC adapter from the laptop.
Press and hold the power button for 15 seconds.
Reconnect the battery and plug the AC adapter.
Power ON the laptop.
Please perform the steps as described in detail from this link to prevent overheating issues.
I sincerely hope this fixes the issue. Let me know how it goes. Cheers! 🙂
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