• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook 650G2
Microsoft Windows 10 (64-bit)

BIOS upgrade from N87 Ver. 01.05 to 01.06 and now to 01.07 failed.

 

SOFTPAQ FILE NAME: SP79860.exe executed.

Created EFI folder with subfolders containing N87_0107.bin

 

After reboot, BIOS upgrade (prior OS startup) returns:

"The system could not find one of the BIOS Update binary files. Please make sure the correct BIN file

is located on the system hard drive or on removable USB Key under the "Hewlett-Packard\BIOS\New" folder

or under the "EFI\HP\BIOS\New" folder. It may also be placed under the "Hewlett_Packard\BIOS\Previous" folder

or under the "EFI\HP\BIOS\Previous" folder.

 

So I created ALL the above folders on HP_tools partition on local disk and also on an USB stick and copied N87_0107.bin to every above created folders

 

After reboot to BIOS and selecting "BIOS upgrade", the same error is returned.

 

Is N87_0107.bin alone not enough to upgrade, or something else is wrong?

 

1 REPLY 1
HP Recommended

Almost a week and no answer?

 

Shame on HP. 

Such a good hardware with awfull software.

Noticed that on all HP products I dealed with in my +30 years in computer business - hardware repair, install, company procurement (heavy industry, university hospital equipment, Telecom...)

 

This notebook also have a serious problems with network card - Intel I219-LM. Constantly drops connection, unexpectedly sometimes after hours of work, sometimes after a few minutes. It is unpredictable and not traceable repeatable. Condition/reason of failure is unknown.

 

This Intel product series is a total crap. You can find a LOT of questions / complaints about this series of LAN networc card on the forums of a different brands using them. Here I meant of Intel LAN series I2XX and Windows drivers (7 and up).

Found complaints about from 2015 with no solutins until now - TWO YEARS!

 

I DO NOT UNDERSTAND HP, why they use such a bad hardware in their new products. Don't they "google" before implementing?

Developers: Lession # 1: The product with complaints and no solution for two years do not deserve to be implemented, instead banned!

 

And yes, HP is not the only one. Lenovo implement the same Intel LAN cards in their notebooks ant do not work also. I'm in procurement of computer equipment in my company and tested both vendors.

 

Do not suggest anything published elsewhere, nothing works.

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.