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- Bad Image error - igdumdim32.dll

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11-18-2014 09:52 AM
Somehow igdumdim32.dll got onto my Windows 7 system. From what I can find, this is a Windows 8 dll. Keep getting error message: "C:\windows\system32\igdumdim32.dll is either not designed to run on Windows or it contains an error....." Very irritating and does disrupt some functionality. What do I do?
Let me describe the problem as completely as possible.
The "error" message reads: "C:\Windows\system32\igdumdim32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator...."
The "error" message occurs in several instances. It occurs when I attempt to open a video on Foxfire. It comes entitled "FlashPlayerPlugin_15_0_0_223.exe - Bad Image." When I click OK, the message reappears. It appears 3 times in total and after I’ve clicked OK each time the video will run properly, except it will not go to full screen. This does not happen with Internet Explorer. The same message occurs when opening certain programs such as: Quicken (entitled qw.exe - Bad Image), QuickTime Player (entitled QuickTimePlayer.exe - Bad Image), Garmin Express (entitled Express.exe - bad image) and others. In all cases the message come up 3 times and once I've clicked OK to all the program runs normally.
I've tried to find igdumdim32 in windows\system32 but it's not there. There is a igdumdim64 there. However, I have found it in C:\Windows\System32\DriverStore\FileRepository\5.inf_a….etc. It is also in C:\Windows\SysWOW64.
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11-20-2014 02:34 PM
Just in case someone else is viewing this, I finally fixed this problem. If you are reading this, that probably means you have the same problem. There a tens of this "Bad Image" error Posts in this forum and in the Microsoft forum.
I believe that "Image" is the clue here, but it took me a very long time to figure that out.
Via a very circuitous route I ended up at the Intel support site (a friend suggested this). There you can download a drive update utility, which I did. When it was run, it informed me that it thought I have a vendor customized Graphics driver and (thank you very much) I should be careful about downloading a new driver from them. Therefore I did not. However, that indicated to me that there could be a Graphics Driver problem.
I then recalled that in my many and various travels across the internet reading something about a "Recovery Manager" that HP installs in the product (again, thank you very much). HP customer support has a set of instructions on how to use the tool on their website: (Using Recovery Manager to Restore Software and Drivers (Windows 7).
I ran the Manager and replaced the Intel Graphics Drive. Problem solved.
I hope that this may be of help to others.
11-20-2014 02:34 PM
Just in case someone else is viewing this, I finally fixed this problem. If you are reading this, that probably means you have the same problem. There a tens of this "Bad Image" error Posts in this forum and in the Microsoft forum.
I believe that "Image" is the clue here, but it took me a very long time to figure that out.
Via a very circuitous route I ended up at the Intel support site (a friend suggested this). There you can download a drive update utility, which I did. When it was run, it informed me that it thought I have a vendor customized Graphics driver and (thank you very much) I should be careful about downloading a new driver from them. Therefore I did not. However, that indicated to me that there could be a Graphics Driver problem.
I then recalled that in my many and various travels across the internet reading something about a "Recovery Manager" that HP installs in the product (again, thank you very much). HP customer support has a set of instructions on how to use the tool on their website: (Using Recovery Manager to Restore Software and Drivers (Windows 7).
I ran the Manager and replaced the Intel Graphics Drive. Problem solved.
I hope that this may be of help to others.
