Around 6-8 months ago, my laptop began to shut down even when fully charged. Around 4 months ago, it stopped recognizing HDMI connections. 2 days ago, instead of the blue screen of death, I got a purplish-pink Northern lights looking screen. After several reboots, it turned on long enough for me to reset the computer. It seemed to be fine for a day and a half, then started to fade pink and purple (i.e. it is not purple-pink at the moment).
Today, I spent an hour on the phone with HP tech (paid $60), who went updated all of my video drivers. He also used HP assistant to check my battery. The test was "good" charged at 93% and working fine. Literally, 3 minutes after getting off the phone with support, I began timing the battery life:
1) I unplugged the AC adapter - laptop on battery 92%
2) At 1minute and 20 seconds - laptop on battery 91%
3) AT 1 minute and 50 seconds - shut down
4) I pressed the on/off button, got the Northern lights for about 7 seconds, then the black HP screen, then my long in screen.
I am not tech savvy, can anyone offer any insights or share if you have had similar problems and what it could be? I appreciate the support tech updating my drivers, but it doesn't seemed to have helped and he didn't believe me about the battery. He just said, looks like it's fine (which he was not happy about helping me with the battery check).