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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Follow the steps for "Manually Calibrating the battery" then. Let me know how that goes.

TwoPointOh
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

HP Recommended
my hp system shows charging but battery meter remains at 0 percent, and it shuts down when I unpluck the charger. Pls what can I do to help the situation? Thanks.
HP Recommended

Hello Nyahhbenjamin

 

Welcome to the HP Forums, I hope you enjoy your experience.

 

I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information.

 

How Do I Find My Model Number or Product Number?

http://support.hp.com/us-en/document/c00033108

 

Which Windows operating system am I running?

http://windows.microsoft.com/en-CA/windows/which-operating-system

 

Is the Windows Version on My Computer 32-bit or 64-bit?

http://support.hp.com/us-en/document/c02033168

 

I would like to thank you for posting on the HP Forums. Have a great day!

 



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
HP Recommended

Hi there!

 I have Hp 1000-1140TU laptop having the same battery indicator problem. I have followed your instructions but it didn't work. I have all updates from hp website http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5329.... Please guide. Thankyou

HP Recommended

HI Userpk

 

Welcome to the HP forum!

 

Thank you for your query, I will try my best for you.

I understand that your battery indicator is showing incorrectly,  Here is a link to Battery Does not Power Notebook or Hold a Charge that will assist you. Please let me know the results.

Sparkles1

HP Recommended
How about for smartphones? My 3month old lenovo s930 suddenly shuts down but the battery indicator shows that it has still 22% percent. I charged the phone but it wont open cause it was drained.after awhile when it opened the time of charging went from 2% to 23% in 6 hours? Please help.
HP Recommended

I followed the website instructions and all of my equipment were working. But the problem still existed. So, after searching internet a lot. I tried a combination of methods and did manual calibration. You can find how i did that here as i have created a page about it to help people.

http://www.squidoo.com/manually-calibrating-the-laptop-battery 

HP Recommended

Sorry, i dont know why but my article has been locked by squidoo.

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