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HP Administrator
Posts: 2,134
Member Since: ‎12-02-2014
Message 1 of 1 (133,708 Views)

Battery Recall - HP Notebook Computer Battery Safety Recall and Replacement Program, 2017

[ Edited ]
Product Name: Notebook PC

In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected. The affected batteries have the potential to overheat, posing a fire and burn hazard to customers.

 

Because affected batteries pose a fire and burn hazard, it is essential to recheck your battery even if you did so previously and were told that you were not affected. Note: if you have already received a replacement battery, you are not affected by this expansion.

 

To recheck your battery, and order a replacement if eligible, go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016

I am an HP employee
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