08-02-2015 06:23 PM - last edited on 05-18-2016 09:07 PM by danny-r
Ran HP Battery Check and here is the result...
I checked the specs of my laptop online and it states the battery is a "6-Cell 86WHr lithium-ion HP extended life battery"
But when I checked the Online Manual pg.39 on battery replacement. It states I need/have a;
(9-cell, 91-Wh, 4.1-Ah, Li-ion) battery
Spare Part #657503-001
Went to the HP parts website, I can't find a replacement battery for my model.
So here are my questions;
1. What is my current battery? a 6-cell or 9-cell?
2. I'm assuming the 9-cell is a better replacement for a 6-cell, what about a 12-cell? Is there any available and will it fit no problem? (don't care about the weight)
3. Since HP parts seems to have discontinued the battery for my model or I can't find it, can you recommend any website selling a good battery for my model within the US or Canada?
Thank you for any reply and suggestions.
HP Envy 17-3290nr
05-13-2016 03:44 PM
I have the 17-3200 CTO (non 3D, customized model) and my battery only charges to ~80% and drains in like 40 minutes (going increasingly quicker as I let it go). I am also looking for a good place to find a replacement and am leery of a lot of battery websites (especially when the photo they display looks nothing like our battery). Anyone have any success buying batteries from an online store that they would recommend?
05-18-2016 08:59 PM
For this model, the other battery that you can use is 593562-001, SPS-BATT 6C 62WHr 2.8Ah LI MU06062 or 636631-001, SPS-BATT 9C 100WHr 3.0Ah LI MU09100-CL.
Hope it helps.
Thanks for choosing HP's laptop.
I am a hp employee.
09-21-2016 08:36 PM
Have you tried to contact hp call center? As long as your product is within 3 years, it should be still supported.
If you need help to identify the battery part number of your laptop, please provide your laptop product number.
Thanks for choosing hp product.
I am a hp employee.