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Anurag_HP Student
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Battery ant able to fully charge

HP 15-r032TX Notebook PC
Microsoft Windows 8.1 (64-bit)

I bought mt notebook about 15 month back,Currently it is not able to fully charge only 84% battery show after fully charge.I have 3 Years ADP warranty...so what can I do for this ??

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HP Support Agent
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Battery ant able to fully charge

Hi @Anurag_HP,

 

Thank you for visiting the HP Support Forums and Welcome.  

 

I have looked into your issue about your HP 15-r032TX Notebook and issues with the battery not charging fully.. Here is a link to test and calibrate the battery.

 

Make sure you are connected directly to the wall outlet and try a different outlet.

 

Here is a link to troubleshoot the battery on a Notebook. You should be able to complete these with the Notebook plugged into the AC adapter.

 

Please let me know how this goes.

 

If you wish to say Thanks for my effort to help, click the Thumbs up to give me a Kudos.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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