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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 01:09 PM

HP Recommended
Product: Hp omen 15-ax207nl
Operating System: Microsoft Windows 10 (64-bit)
hello!:) i am having problems with the battery Of my laptop. It doesent Charge anymore when the pc is on but only when its turned off. Or better, it charges very very very slowly, 1% every 10 minutes and before 100% in 90 with the super fast charge. I have updated the bios but nothing has changed. What could i do? The laptop is two months old.
2 REPLIES 2

‎05-23-2017 01:21 PM - edited ‎05-23-2017 01:21 PM

HP Recommended

The suggestion here helped others.Note to Run as Administrator and there is a space after powercfg before the /. Or just copy and paste it into command window:

 https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Laptop-only-charging-when-lid-i...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎05-23-2017 01:59 PM

HP Recommended

HI! thank you for the fast answer.  I will try the solution and let you know

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