I bought this laptop in November 2015 and for the last 3/4 months have been experiencing the same couple of issues. 1 - The trackpad is intermetent. This randomly stopped working while playing Football Manager, so I thought this was due to the App. This then started happening in general use meaning I have to use the mouse provided. 2- The battery life drains consistently, even when switched off. I'm conscious about over charging so have never done so but still face this issue. Very dissappointed.