My split x2 charges both batterys to 100%, but when i use the laptop only battery 2 drains, so battey 2 (in the keyboard) drops to 0 the keyboard stops working and battery 1 still shows 90-100%. Is there a setting to make it run both batteries down equally. plus i dont get a low battery warning because when battery 1 is 100% and 2 is 0% it shows 50% battery life.
Has starting doing this in the last year. Win 10 all up to date.
Thanks for reaching out to us on HP Support Forums. I read your post and understand that you have an HP Split X2 laptop and the keyboard stops working when the battery 2 drains out. Also, there is no message about the battery 2 charge left. I'd like to help you with this case.
I would like to inform you that the battery 2 is mainly for the entire HP Split X2 when it works like a laptop. And the battery 1 is for the tablet screen. The battery 1 will not supply power to the entire laptop.
If you're not getting battery alert then I suggest you to check if the battery icon is present at the bottom right corner of the screen If the battery icon is missing then you may refer to the steps from this video: http://hp.care/2gphGkU
NOTE: this is a third party link and I request you to ignore the ads.
Let me know how it goes. Cheers! 🙂
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