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juliecastin
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Message 1 of 4
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Battery draining fast

Hp Pavillion x2 detachable
Microsoft Windows 10 (64-bit)

Hello I just bought this computer not even three days ago and it is horrible with the battery... I charge it and it lasts not even 3 hours! It said it is supposed to last more. The problem is that I bought it in home depot in the US yet I live in the netherlands...some say it can be the 'bios' but I do not even know what that means...can someone help???

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HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

Battery draining fast

Hi @juliecastin

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the battery backup.

 

I’d love to help!

 

Follow the steps in the below document to improve the battery performance.

 

http://hp.care/2bNrcOk

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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juliecastin
New member
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Message 3 of 4
112
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HP Recommended

Battery draining fast

Not helpful at all
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HP Support Agent
HP Support Agent
18,032 18,021 1,195 1,853
Message 4 of 4
100
Flag Post
HP Recommended

Battery draining fast

Hi @juliecastin

 

Thank you for posting back.

 

I recommend you to follow the steps in the below document and check if that helps.

 

http://hp.care/2dKL1HT

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

 

 

The_Fossette
I am an HP Employee

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