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ShelleyHart Student
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HP Recommended

Battery not charging / pavilion not powering up even plugged into wall

Pavilion 11-n010ea
Microsoft Windows 10 (32-bit)
I have been using my Pavillion (about 2 yrs old) with no issue.
Yesterday, closed the lid on standby, go to turn back on today. Nothing.
Plug in. Nothing. No charging LED light, the power button flashes if I press it, as if to tell me to charge.
Have tried 2 HP adaptors, and both adaptors on my friends pavilion. They work fine.
I am currently travelling indonesia and need my laptop for work - loathed to take it to a backstreet computer 'fixer'.
I am unable to remove the battery pack as it is internal battery and I don't know how.
Please help. I really need to be back up and running pronto.
Thanks.
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Regents Professor
Regents Professor
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Message 2 of 2
102
Flag Post
HP Recommended

Battery not charging / pavilion not powering up even plugged into wall

Dear customer,

 

Please follow the below link for more troubleshooting the issue.

http://support.hp.com/us-en/product/HP-Pavilion-11-x360-PC-series/6796818/model/7060544/troubleshoot...

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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