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jaylveck
Level 2
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Message 11 of 160
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HP Recommended

Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

Hi just wanted to say that this fix does not work. It will work ok as long as you don't open the Beats Audio program. But as soon as you use Beats Audio, the sound problems begin again.
I have to say that I think the Beats Audio program is causing the issue and nothing else.
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Nhàn
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Message 12 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

why after changing the hard drive and reinstall Windows, when the volume control is no longer on the beats logo icon on the screen.I installed the software laptop beats. Please help.

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rakan0001111
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Message 13 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

thnx

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Bren10
Level 3
31 31 0 7
Message 14 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

Hey hp expert..... the driver isnt an acceptable solution what know?????  chirp chirp

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jaylveck
Level 2
10 6 0 4
Message 15 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

They obviously have zero desire to fix this. Pathetic service. My computer completely acts up now. This beats problem, cd rom opens by itself constantly, HP Support Assistant crashed and no longer works or communicates. Poor service.

raedamirghazal
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Message 16 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.


@Bookworm wrote:

If you have a dv6-70XX unit or a dv7-70XX unit (where “XX” could be any 2 numbers),  AMD or Intel based with windows 7 64 bit OS, and are having an issue with Beats Audio fluctuating a new driver was released to resolve this issue.

 

The best way to get this is to go to http://www8.hp.com/us/en/support-drivers.html choose the "Drivers & Software" option.

Then enter you’re notebook model number or product number, here is a document on where to find that information.
http://support.hp.com/us-en/document/c00033108

 

Then you look for the new High Definition Audio driver which will show the release date & version as 2012-08-24 , Version:1.00, 42.96M.
The Softpaq number is the same for all these models (sp57966) please download and then install this driver.

 

You can also use HP Support Assistant installed on your Notebook, here is a link to information on HP Support Assistant.

http://h71036.www7.hp.com/hho/us/en/pclc/articles/hp-support-assistant.html?lang=en&cc=us

 

If you encounter any problems please let us know.

 

Thank you.

 


شكرآ

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jaylveck
Level 2
10 6 0 4
Message 17 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

So raedamirghazal, what was your point in reposting this info? It doesn't work!!! It still doesn't fix the problem. You have to keep all settings of Beats Audio below 80 in order for it to work. They need to fix this program still.

 

Also, my HP assistant completely stopped working and no longer functions nor communicates with the internet.

CPerdomo73
Level 3
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Message 18 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

I ended up rolling back the driver, restarted the computer and the beats option is gone. Played my music and the problem is completely gone. The computer is now using the regular Microsoft driver that comes with the notebook. The sound is not the same but it is very good. What Beats basically offers is a “plug in” to enhance your sound.

The manufacturer has to solve this problem or give us all our money back or provide an alternative to Beats.

 

This is very bad for HP

WalkleyBoii
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Message 19 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

Ok. this is the 2nd time my audio has completely been put out. I have a HP Pavilion Dv6-6c48us. I have been looking for help on the right thread but this is the best I could find. I updated windows and it restarted my laptop after that the audio stopped working. Could you help me? or at least point me in the right direction? Any help would be greatly appreciated... P.S. My beats audio stopped working about 1 month ago I have only had the computer since July. Is this the thing I need to install?

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Message 20 of 160
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Beats Audio fluctuates on dv6-70XX & dv7-70XX model notebooks.

Are you using Windows 8? If so, you might want to take a look at this document: http://goo.gl/9EckD
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