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Cathy115 Student
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Bios Upgrade failure rebooted bios no continue to startup

Pavilion x360
Computer failed during upgrade of bios. I have followed all the steps to recover bios: taken out battery, pressed windows + B + power, restore screen appears. Computer goes thru bios restore process and verification. When it gets to the 'count down to windows start up' and 'continue to restart button', the computer freezes and does not restart. I have pressed the continue button, nothing. I have let the count down continue and it stops at 1 then nothing.
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Bios Upgrade failure rebooted bios no continue to startup

Hi @Cathy115,

 

Welcome to the HP Forum! Thank you for becoming a HP Forum member. It is a dynamite location to get help from the community, get suggestions and find what has worked for others. For you have the best experience, here is a link for you to review, should you have any concerns: First Time Here? Learn How to Post and More. What is your precise model of Pavilion x360? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What operating system are you running?

 

I grasp that you tried to do a BIOS update and it failed. You tried restoring the BIOS and it went to the restart option but it freezes at that point and does not restart. You press the continue option but it does not respond. You have let the countdown continue until it reaches 1 where it freezes. First I would try a hard reset: HP Notebook PCs - Performing a Hard Reset or Forced Reset. Here is a link to HP Notebook PCs - Restoring the BIOS that may also help. Be sure to remove any peripheral devices attached to the computer, such as additional monitors, USBs, printers or external drives. Please let me know the outcome.

 

When you have resolved your difficulty, would you choose "Accepted Solution" on that post to alert other members and visitors to your success and perhaps help them. To show appreciation for my help. please click the "Thumbs Up Icon" below.

Sparkles1

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