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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook 4540s

I do not know the default BIOS administrator password and after three unsuccessful attempts it gives me no error code it simply says system locked. Need help asap!

6 REPLIES 6
HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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Windows Insider MVP

HP Recommended

@foxxybox

 

4540s that's a tough one.

 

Contact HP.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot.”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

Let us know the result so I can update the list.

 

Some instructions here. “If you cannot boot from USB there are instructions to make a bootable HDD.”

 

http://mazzifsoftware.blogspot.com/2014/01/hp-bios​​-unlock-for-dos.html

 

More help here.

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad...

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

 

HP HPBR LIST.xlsx

 

HP Recommended
thanks in advance, i havent tried everything but cmos deanimator did not reset the bios after it reset the cmos. 12345 did not work. i havent been locked out, i can still boot and was wanting to know if there was a cmd in windows 10 that will reset the bios password. will try shotgun hpbr and if needed hdd dos jumper. -
HP Recommended
update ,did try to boot without harddrive and got error message -system not found error - somesuch. but got hpbr to get to work from within windows session. will update later
HP Recommended

Does this work even if you can't choose what to boot from? I'm completely locked out of any options that require a password.

HP Recommended

helo. tahnks for you post. but how it is so dificulted service. i cant understend this kind of programing de bios computers. so it wil make me untrusting the probooks models. i have used the linux services like ubcd to clean this password but is realy impossible. i will do wat you have advised to me.

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