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‎09-05-2016 11:13 AM

HP Recommended
Product: paviliion 15-e066si
Operating System: Microsoft Windows 8.1 (64-bit)

my hp pavillion 15 e066si .. with this corrupt BIOS and no operating system will be .. I can have a BIOS update in the format " ISO " 'cause she does not accept not even a system ... after the first phase of intslacao in the second of finalization jah not accepted.

1 REPLY 1

‎09-08-2016 12:03 PM

HP Recommended

HI @idarboyz,

 

Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips. For you to have a rewarding experience, I would like to include the following link for your perusal and reference. First Time Here? Learn How to Post and More.

 

I grasp that your BIOS has become corrupted and you are unable to load Windows.  You have a BIOS update file but it is an ISO and is not accepted by the system. Here are links to assist you with recovering the BIOS and updating.:

HP Notebook PCs - Restoring the BIOS

HP Notebook PCs - Updating the BIOS

Be sure to connect to AC power and remove any peripheral devices such as printers, USBs  external hard drives or additional monitors. Please let me know the outcome. 

 

If this has helped you to resolve the issue, please click on "Accept as Solution" on that post. To show that you 'like', or are thankful for my post, kindly click the “Thumbs Up” below. If there is anything else I can do to help, please be sure to let me know!

Sparkles1

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