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I have an EliteBook 8560p with dedicated GPU that's giving me two kinds of trouble lately.
First thing that occured was that the screen of my notebook remained black on startup. I could hear the windows startup
sounds, though. So, it boots,but without video. Without success, i tried docking it to a Docking Station or changing the RAM modules. It does that in about 50% of all boot procedures.
A few days after this first occured, the computer came up with a message "product information not valid".
As a consequence of that, my Windows 7 installation fails to validate and thinks it's a non-genuine copy.
Can anyone out there help me with this issue? I really need this NB, and even reinstall won't fix this, as long as the Hardware-Information is not being set.
Thanks in advance
You require a utility/tool to burn system information to the motherboard. This is called the DMIFIT tool. And only used by HP Technicians.
To resolve this issue, contact HP for further assistance.
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