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My computer is working fine as long as its in battery mode. However when i plug in the AC adapter the screen goes black. I bought a new adapter thinking that it was bad but the same thing is happening. Please help.
Hello;Allow me to welcome you to the HP forums!
On the offchance some of this might help, here are some troubleshooting steps you can try: http://hp.dezide.com/ts/start.jsp?guide=DisplayissuesandTouchscreen.net§ion=ccweb&as=true&SFS=td...
There is this HP thread for troubleshooting the charger, but I don't see how you're going to be able to use it if your screen blanks out when the charger is conneced: http://support.hp.com/us-en/document/c00363266?jumpid=reg_r1002_usen_c-001_title_r0006
You might have to resort to having this checked at an HP Service Center: http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004Good Luck
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