Black/blank screen after entering Microsoft PW

[KBurg]

new laptop...during set up I got to entering Microsoft password. Screen went blank/black & audio navigation came on. Cannot get anything on screen except boxes/rectangle boxes when I tab...

[KNRK]

Step 1: Boot the computer normally and log-in.

Step 2: At the black screen, old down the ctrl and alt keys and press delete.

Step 3: Select Task Manager.

Step 4: Click on File and select Run new task.

Step 5: Type rstrui - also enter a tick in the box for 'Create this task with administrative privileges' - and click Ok.

When the system restore interface has loaded, pick a restore point at least 72 hours before the log-on issue first occurred and then proceed with the system restore.

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Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP