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DOB125
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Message 1 of 2
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Black screen and blinking cursor, will not reboot windows 7

HP Recommended
HP G71 notebook
Microsoft Windows 7 (64-bit)

My computer will not boot up, all I get is a black screen and blinking cursor. Won't go into safe mode either.

 

Help. Thanks

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@DOB125

 

This is a great location to get assistance! I read your post and see that you are getting no boot issue on HP G71 notebook. I would like to help you resolve this issue. 

 

Please attempt the below steps: 

Perform a hard reset 

 

Attempt a BIOS recovery  

 

Run the System Diagnostics tests 

For more steps, click here

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

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