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Dwino65 Honor Student
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Black screen at start up

HP 15-ba052wm
Microsoft Windows 10 (64-bit)
Had laptop for two days thirddayblack screen when turn on tried all suggestions through HP support plus some in this forum have some personal information on the laptop need it off please help me
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Teacher
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Black screen at start up

Are you aware of how much memory you have left on your device?

 

Also, Have you set any backups of your data?

Please click “Accept as Solution" if I solve your Problem
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Dwino65 Honor Student
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Black screen at start up

I downloaded some pictures from my phone maybe about 40 and a few videos from phone had 8 GB RAM brand new laptop no back up was going to do it that day turned but black screen did BIOS update that came on the screen but didn't fix the problem
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