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Christy_x Student
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Black screen with caps and num lock blinking - help

dv4-2040
Microsoft Windows 10 (64-bit)

I put my computer to sleep last night and when I went to turn it on this morning it started to power but nothing happened.  The screen is black and the lights for caps and number lock are blinking.  They blink continuously with 4-seconds in between.  I've tried a hard restart, as well as removing the RAM and wireless card (per other posts for similar problems).  Does anyone have any idea what I should do next?  I'm a graduate student and hate to admit it but I can't be without a computer for very long :/

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Regents Professor
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Black screen with caps and num lock blinking - help

Dear Customer,

 

 

Can you match the sequence of 'blinks' to those shown in the table below.

 

Capture.PNG

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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