Blinking Lights after powerdown

[bradjedis]

Greetings,

First time posting.  I have a Pavilion dv7-1135nr laptop.  After I shutdown, the three lights blink together, unless I unplug from the wall.

Any Ideas?

Batt appears to be good, when plugged in, batt shows 99%, not charging.

Thanks,

Brad

[DavidPK]

Hi,

This may be worth trying as the battery should still show as charging at 99%.

First of all, shutdown the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute.

Now, plug in the AC Adapter and start the PC without the battery inserted, start the notebook, open windows Control Panel, open Device Manager, expand the entry for Batteries, right click on and theMicrosoft ACPI Compliant Control Method Battery and selectUninstall - do not uninstall anything else here.  When the uninstall is complete, shut the PC down, unplug the AC Adapter, re-insert the battery and then start the PC on just the battery.  Windows will automatically reinstall the driver - leave Windows running for a few minutes. Shutdown the PC again.  Now plug in the AC Adapter ( with the battery still inserted ) and start the PC to see if the battery now charges fully and whether the blinking LEDs have stopped when you shutdown.

Best wishes,

DP-K

[bradjedis]

Well, I tried the suggestion, but I still get the blinking light when it gets to 99%.  Charges fine up to that point.

Any other ideas?

Bad Battery?

Thanks,

Brad

[DavidPK]

Hi Brad,

If you have HP Support Assistant installed, there is a utility contained in this to run a test on the battery.  Details are on the following link.

http://support.hp.com/us-en/document/c00821536

Regards,

DP-K

[bradjedis]

Yep,  coming back as Replace.

Thanks all!

Brad

[DavidPK]

Hi Brad,

You're welcome.  Atleast you know what the problem is.

All the best,

DP-K