Hi, I recently formatted my laptop and installed Windows 7 enterprise x64 on it. Now when I install a Blu-ray movie, it is not detected and prompts to insert another disc. If I insert a DVD movie or other data disc it works fine.
When the download has completed, open windows Control Panel, open Programs and Features and uninstall HP MediaSmart DVD. When the uninstall has completed, restart the notebook and when Windows has fully loaded, double click the PowerDVD 10 installer to begin the installation. Again, when the installation has completed, restart the notebook and then try a Blu ray disc.