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Kulit2 Tutor
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Blue Screen Error IRQL_NOT_LESS_OR_EQUAL

Hi,

 

 I just bought HP Pavlion dm4 1209tx and I am getting blue screen error IRQL_NOT_LESS_OR_EQUAL. It usually occurs when I am playing music or watching videos. At first the system will just hang then the blue screen will appear. I am just a beginner so any kind of help will be greatly appreciated.

 

Thanks!

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Dean
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Blue Screen Error IRQL_NOT_LESS_OR_EQUAL

See if this program will show what driver is causing the BSOD, then update that driver.

 

http://www.nirsoft.net/utils/blue_screen_view.html

 

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Kulit2 Tutor
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Blue Screen Error IRQL_NOT_LESS_OR_EQUAL

Hi,

 

Thank you for your quick response! I was able to run the application and I found out that NETw5s64.sys is the one causing the problem. I want to update this driver but I don't know how. Do you have any idea?

 

Thanks in advance! :)

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Dean
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Blue Screen Error IRQL_NOT_LESS_OR_EQUAL

Its your Intel Wifi (wireless) driver.

 

Download the latest driver from here, then execute the package to install it.

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Kulit2 Tutor
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Blue Screen Error IRQL_NOT_LESS_OR_EQUAL

I was able to update the driver, thanks to you!

 

So far, the system is not yt hanging or givng me a blue screen. I really hope I wont get any more problem.

 

Again, thank you! :)

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Dean
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Blue Screen Error IRQL_NOT_LESS_OR_EQUAL

You are welcome.

 

Welcome to the HP forums.

Achio Student
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I have the same problem whit my hp envy 17.3, m7-j020dx, for be more specific, i was bought in florida best buy on black friday. I ran the updates and update each of them, including video and bios but i feel the same and the same way watching online videos. Do not know if this has something todo with the hardware or software. I would like to know where i have to call or give me a solution to this problem because, I`m still under warranty, according to hp page. 

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