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RobAdmin Top Student
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Blue Screen triggered by teefer2.sys. Symantec Endpoint Protection.

I have several HP EliteBook 8460p notebooks deployed running Symantec Endpoint Protection client version 11.0.5002.333. All of them experience periodic Blue Screen failures triggered by the file teefer2.sys. I have several 8440ps that are not affected by this. All notebooks are running on Windows 7 Pro., 32 bit.

 

The only difference (and this may be the key) is that I installed the SEP client on the 8460p notebooks using an install package. The 8440p's were installed via server push.

 

I have removed the SEP client from a few of the 8460p's and then pushed the install to them to see if that makes a difference.

 

Meanwhile, I will not be upgrading the SEP server software, which may solve this issue. Does anyone else have any suggestions on this issue?

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thomas_symantec Top Student
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Blue Screen triggered by teefer2.sys. Symantec Endpoint Protection.

I suggest upgrading, there were known issues with RU5 (first Windows7 version). The latest version available is RU7 MP1, you can log into your FileConnect account with a valid serial number to download the software.

Release Notes - http://www.symantec.com/business/support/index?page=content&id=TECH103087&locale=en_US


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