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KlausD Honor Student
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Blue screen on HP ProBooks 6560b- igdkmd64.sys

Hp probook 6560b
Microsoft Windows Vista (64-bit)

Huy,

I'm getting blue screens on a HP ProBook 6560b caused by igdkmd64.sys. Intel Graphics Kernel Mode Driver.

The user also has some issues with a beamer. This is probably related to a bad communication between the driver and the beamer.

Version installed = 9.17.10.3347


I'm not really sure how to solve this issue, because we had the same problem in the past with Hp ProBook 6560b with another version of the driver. Maybe this has something to do with a Windows Update?

Anyone also had a problem like this?



Problem signature:
  Problem Event Name:                        BlueScreen
  OS Version:                                          6.1.7601.2.1.0.256.4
  Locale ID:                                             2057
 
Additional information about the problem:
  BCCode:                                               7f
  BCP1:                                                    0000000000000008
  BCP2:                                                    0000000080050033
  BCP3:                                                    00000000000406F8
  BCP4:                                                    FFFFF88004A4633D
  OS Version:                                          6_1_7601
  Service Pack:                                       1_0
  Product:                                               256_1
 
Files that help describe the problem:
  C:\Windows\Minidump\042916-20997-01.dmp
 
\AppData\Local\Temp\WER-108514-0.sysdata.xml

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