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09-18-2010 02:47 AM - last edited on 04-18-2016 11:56 AM by OscarFuentes
I just upgraded by HP DV6988CA (series Dv6700) pavilion laptop to Win7 from Vista Home Premium
I installed the latest version of the Broadcom bluetooth driver
It is discovering my Rocketfish bluetooth keyboard and my Targus bluetooth mouse (separately, but not finding both at the same time). (It's also discovering my neighbors Macbook!)
When I click connect, it just sits there and nothing happens.
Do I need to update any drivers from the HP website?
When I click here: http://support.hp.com/us-en/document/c01859348
It lists this series as supported
but when I search for any drivers for DV6700 or DV6988CA is doesn't list ANY for Windows 7
When I read the page here: http://support.hp.com/us-en/document/c01744960#N1705
about known issues, it says:
The HP Bluetooth driver has been updated or improved for Windows 7. and to click:
When i click this, it takes me to the page to select the operating system, and Win7 is not listed.
Any ideas, or any help would be appreciated. I've been at this for 2 hours already, which seems like a crazy amount of time just to get a mouse and keyboard to work properly. Everything else with the transition to Win7 was painless, and I did a fresh install, not an upgrade. Everything else is working fine
Thanks in advance!
09-20-2010 09:35 PM
Please uninstall any bluetooth software which you have already installed. Download and install the Software Support for HP Integrated Module with Bluetooth Wireless Technology (Microsoft Windows 7)
NOTE: Any one of these two SoftPaqs might resolve the issue. Try one after the other.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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10-13-2013 01:43 AM
I need bluetooth driver for HP dv 6700. I recently upgraded to Windows 8 and want the driver for the same. I tried searching on internet but could not find it. Can any one of you please help?
10-14-2013 10:40 AM
I understand you are having an issue with drivers to be installed for Bluetooth driver on HP dv 6700.
Updating from Microsoft will pull the right drivers for all hardware.
Please let me know if you require further assistance.
I work on behalf of HP
03-29-2014 12:03 PM
I've followed all steps you have written. Unfortunately, no success. Could you please give us a link to bluetooth software for windows 8 for Pavillion DV6700? My exact model is DV6750ew