Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 1
Member Since: ‎11-23-2010
Message 1 of 3 (1,145 Views)

Bluetooth stops working at some point



I have the HP EliteBook 8440p with Windows 7 x64 Prof. and I want to use the V470 Logitech Bluetooth mouse.


When I start Windows the mouse works fine, but after a while it stops working. It seems as if the bluetooth module turns off, but I have no idea how to turn it on again.

I did not touch the Wireless control button, nor does it help using it after the bluetooth is gone. Interesingly I also do not have a bluetooth symbol in my control Panel, but the bluetooth drivers from HP are installed...


Any hints or suggestions what this might be?




0 Kudos
Posts: 1
Member Since: ‎04-13-2011
Message 2 of 3 (996 Views)

Re: Bluetooth stops working at some point

I have a Pavilion dv6-3267cl running on Windows 7 x 64 platform. I was using a logitech wireless mouse and I suspect my drivers are incompatible with the new platform.was using this on XP. Do I need to disable the touchpad before install the new drivers or can I simply turn the touch pad off? 

BAJ Tutor
Posts: 15
Member Since: ‎02-28-2011
Message 3 of 3 (693 Views)

Re: Bluetooth stops working at some point

Have you tried disabling BT power management?


Skip the first part, look for the "Bluetooth Power Management Setting" heading.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation