Note on archived topics.
01-18-2017 09:45 PM
I got a new laptop for Christmas but I didn't turn it on until January 16th, and it seems slower than a brand new laptop should be.
At first it froze up while operating window's explorer and it loaded things slowly.
Well I discovered I was running 2 anti-viruses at once (which is a problem). Things improved after I disabled one of them.
Then, still had issues.
Updates took FOREVER... 3-4 separate sets of long updates
Had an issue with my mouse moving around on the screen. I thought maybe the touch pad was too sensitive or there was something on the touch screen- but they were both fine. I restarted it, and then it was fine.
The fan is blowing a little louder than I thought it was going it. My old laptop is 7 years old so I imagined that its fan should be loud. Are all laptop fans a little loud? It also feels pretty warm- even with a cooling fan underneath it. Is that normal, too?
This is my first new laptop since 2011 and first computer with Windows 10 and all that- so this may just be normal?
Any advice is appreciated!
It has a year warranty, so I can go through HP if it does appear to have a faulty hard drive, but I don't want to have to do that.