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Student
Posts: 1
Member Since: ‎10-11-2016
Message 1 of 2 (614 Views)

Brightness control buttons not working

Product Name: hp g5 245
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

I have bought HP g5 245 and have installed windows 7 ultimate 64 bit. I am facing a problem that i am not able to reduce screen brightness using the brightness buttons. The brightness is stuck at the highest level.

 

Please suggest solutions

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Provost
Posts: 94,996
Member Since: ‎07-13-2010
Message 2 of 2 (586 Views)

Re: Brightness control buttons not working

Hi:

 

Sounds to me like you need to install the graphics driver, but I don't see one listed on the support page for your notebook.

 

So...try the graphics driver directly from AMD.  You want the first file listed on the webpage.  Install and restart the PC.

 

http://support.amd.com/en-us/download/apu?os=Windows%207%20-%2064

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