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LarryBenLev Student
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Broken Hinge or case

I have a broken right hinge, and/or the case is broken on that side and it is interfering with closing the screen and how the microphone gets activated and the way the DVD drive works. How do I get it repaired?

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Retired danny-r
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Broken Hinge or case

@LarryBenLev

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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