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Broken Hinges and Keyboard Defect

HP Recommended
HP Pavalion
Microsoft Windows 8.1 (64-bit)

I have a paper due tomorrow,so I was typing in MS Word and suddenly the keyboard stopped working. I thought there was a problem in Word but the keyboard wasn't working anywhere. So I shut down my laptop and was just closing the lid down that *crack* the left hinge broke. I hate HP and this company isn't getting another dime from me. I am also advising everyone I know not to buy ANYTHING from HP.

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HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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