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lkelr90
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Broken hindge

HP Recommended
HP Envy Touchsmart M7-J010DX
Microsoft Windows 8.1 (32-bit)

Hello,

 

I have an HP ENVY TouchSmart M7-j010dx, and the hinge on the left side has broken loose and has made the plastic casing bulge upward everytime the laptop is opened.  I see this is a common problem for this product line.

 

How can I have this repaired?

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Duane_D
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HP Recommended

Hello Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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